Path: utzoo!attcan!uunet!know!zaphod.mps.ohio-state.edu!rpi!uupsi!rodan.acs.syr.edu!rsholmes
From: rsholmes@rodan.acs.syr.edu (Rich Holmes)
Newsgroups: comp.sys.mac.apps
Subject: Stuffit Deluxe: Off on the wrong foot
Summary: The installer program fails dismally
Message-ID: <1990Oct1.211515.29595@rodan.acs.syr.edu>
Date: 1 Oct 90 21:47:46 GMT
Organization: Syracuse University, Syracuse, NY
Lines: 31

I just received my upgrade copy of Stuffit Deluxe.  How quaint!  An installer
program.  Shades of the IBM PC!  (Haven't these people ever heard of
click and drag?  I kinda like to know what files are being put where on my
hard disk.)

So I tried it.  Told it to put the app in a folder within a folder on my
hard disk.  Sat back and watched.  After telling me it was installing item #31
of 32 it went on to item 4!  And back on up until it got to 31, and then 4
again... at which point I pushed cancel and found multiple copies of files
in different folders within my system folder.

I turned off my INITs and tried again.  Same thing.

Anyone got a clue?  This is on a 4 MB Mac SE, Jasmine 40 MB disk (with 30 MB
on it).

By the way, I haven't tried the support phone # yet, but our mailer choked on
the Internet address they gave, and a week later I've received no reply to
the America Online message I sent them.  This from a company that claims to
want to supply the best support in the business.

I'm becoming convinced Stuffit has been spoiled nearly to death by its own
success, but it's the only game in town.



--
 - Rich Holmes                                  rich@suhep.bitnet
   Syracuse U. Physics Dept.                    rich@suhep.phy.syr.edu
                                or if you must: rsholmes@rodan.acs.syr.edu
   "I'd give my right arm to be ambidextrous" -- Flying Karamazov Brothers