Path: utzoo!attcan!uunet!aplcen!samsung!know!zaphod.mps.ohio-state.edu!julius.cs.uiuc.edu!apple!amdahl!esf00 From: esf00@uts.amdahl.com (Elliott S. Frank) Newsgroups: comp.sys.mac.apps Subject: Re: Stuffit Deluxe: Off on the wrong foot Message-ID: Date: 2 Oct 90 22:23:35 GMT References: <1990Oct1.211515.29595@rodan.acs.syr.edu> Reply-To: esf00@amdahl.uts.amdahl.com (Elliott S. Frank) Organization: Time Waits for No Man, Processors Wait for the Disk Lines: 29 In article <1990Oct1.211515.29595@rodan.acs.syr.edu> rsholmes@rodan.acs.syr.edu (Rich Holmes) writes: >I just received my upgrade copy of Stuffit Deluxe. How quaint! An installer >program. >So I tried it. Told it to put the app in a folder within a folder on my >hard disk. Sat back and watched. After telling me it was installing item #31 >of 32 it went on to item 4! And back on up until it got to 31, and then 4 >again... at which point I pushed cancel and found multiple copies of files >in different folders within my system folder. Well at last I know that I'm not alone. I tried it at one in the morning and went off to the kitchen while the installer was running. Result: one trashed hard disk after it overwrote the volume information. After leaving a few impolite messages with the hapless receptionist at Aladdin, I finally got a call from the president of the company, assuring me that it was a media problem with my distribution diskette. When the second disk did the same thing, I called again. I was assured that it was a conflict with my inits, but turning them all off only changed the point at which the installer looped. I was assured that someone from Aladdin Tech SUpport would call me after everybody got back from MacWorld in August. I'm still waiting. If Aladdin wants to call me, I'll work with them. -- Elliott Frank ...!{uunet,sun}!amdahl!esf00 (408) 746-6384 or ....!esf00@amdahl.com [the above opinions are strictly mine, if anyone's.] [the above signature may or may not be repeated, depending upon some inscrutable property of the mailer-of-the-week.]