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From: smithw@hamblin.math.byu.edu (William V. Smith)
Newsgroups: comp.sys.next
Subject: Dead OD
Message-ID: <SMITHW.90Sep27121928@hamblin.hamblin.math.byu.edu>
Date: 27 Sep 90 16:19:28 GMT
Sender: news@hamblin.math.byu.edu (Usenet News)
Organization: Brigham Young University
Lines: 9


  Well after hearing about everyone's troubles with the optical drive,
I thought I was pretty lucky with no problems surfacing.  But it
finally got me-my optical is dead and my hard drive is acting strangely.
What is the policy at NeXT about fixing/replacing what is surely an
out of warranty optical?  Or is there no public policy?  I've heard
quite a few folks say that their bad drives were replaced without
charge with no questions asked---anyone have a recent experience with this?
-Bill-