Path: utzoo!attcan!uunet!cs.utexas.edu!ut-emx!walt.cc.utexas.edu!johnl
From: johnl@walt.cc.utexas.edu (John Lange)
Newsgroups: comp.windows.ms
Subject: MS has NO free support for new SDK
Message-ID: <37745@ut-emx.uucp>
Date: 28 Sep 90 04:52:38 GMT
Sender: news@ut-emx.uucp
Reply-To: johnl@walt.cc.utexas.edu (John Lange)
Organization: The University of Texas at Austin, Austin, Texas
Lines: 15

After buying lots of software, I have come to expect 
affordable tech support, and even free tech support within reason
from the creators of that software. At the very least, 
for some limited time after purchasing the product the vendor
should support the user's problems.  This has not been the
case (to my knowledge) with the newest release of the SDK for
Windows 3.0.  Instead of offering support cheaply, they figure
they can get away with charging $800 for a year of service.  This
is probably a marketing strategy on their part, and they can 
probably get away with it easily enough.  But it doesn't 
make the lives of thousands of small time developers very much fun.

I am wondering how others feel about this.  Does anyone know if MS
supports the SDK at all on (holding my breath...) USENET or other
boards like Compuserve, GEnie, , PCMagnet, etc.?