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From: bgsuvax!jyoull@cis.ohio-state.edu (Jim Youll)
Newsgroups: comp.dcom.telecom
Subject: Re: Unauthorized Placement of Long Distance Service
Message-ID: <13085@accuvax.nwu.edu>
Date: 5 Oct 90 22:16:18 GMT
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Reply-To: Jim Youll <bgsuvax!jyoull@cis.ohio-state.edu>
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In article <13028@accuvax.nwu.edu> unocss!zeus.unomaha.edu!
jsaker@uunet.uu.net (Jamie Saker) writes:

>In other words, it is extremely unlikely a TSR could successfully
>manage to place an order for a service the resident did not request.
>(I won't say impossible because there always seems to be an exception
>to every rule).

Fine. I haven't said a word up to this point, but am interested
because it happened to ME a few months ago...

One day I came to work and had US Sprint for my LD carrier, and a $5
charge on my bill for the change... I vaguely remember talking to a
SPrint rep a few weeks before I realized what had been done, and
distinctly said "NO. I DO NOT WANT YOUR SERVICE."  Got it anyway. I
think it happens a lot ... The supervisor was difficult, but put the
change-back through.

BUT ... I had to yell and insist on a conference call between Sprint,
the local telco's manager who could arrange to take off the
service-change charge, and another person.  It was a mess.