Path: utzoo!attcan!uunet!decwrl!hayes.fai.alaska.edu!accuvax.nwu.edu!nucsrl!telecom-request
From: mtxinu!prodnet.la.locus.com!yazz@ucbvax.berkeley.edu (Bob Yasi)
Newsgroups: comp.dcom.telecom
Subject: Re: Unauthorized Placement of Long Distance Service
Message-ID: <13084@accuvax.nwu.edu>
Date: 5 Oct 90 20:13:16 GMT
Sender: news@accuvax.nwu.edu
Organization: Locus Computing Corp,  San Diego
Lines: 18
Approved: Telecom@eecs.nwu.edu
X-Submissions-To: telecom@eecs.nwu.edu
X-Administrivia-To: telecom-request@eecs.nwu.edu
X-Telecom-Digest: Volume 10, Issue 716, Message 1 of 12


In article <13028@accuvax.nwu.edu> unocss!zeus.unomaha.edu!
jsaker@uunet.uu.net tells about his experiences in a telemarketing
organization.

He describes two verification procedures, tape recording of
conversations and call-backs to verify orders placed.

I have never been asked if it is OK to record a conversation (except
AT&T sometimes answers a call with "this call may be monitored [not
recorded BTW] for quality purposes" or something like that.

No, a telemarketer never spoke about recording anything.  I can't
speakk to the verification because I've never changed LD service in
response to a telemarketing phone call.


 -- Bob Yazz --