Path: utzoo!attcan!uunet!wuarchive!decwrl!hayes.fai.alaska.edu!accuvax.nwu.edu!nucsrl!telecom-request From: john@bovine.ati.com (John Higdon) Newsgroups: comp.dcom.telecom Subject: Re: A New Way to Get Slammed Message-ID: <13138@accuvax.nwu.edu> Date: 8 Oct 90 00:35:10 GMT Sender: news@accuvax.nwu.edu Reply-To: John Higdon Organization: Green Hills and Cows Lines: 18 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 10, Issue 720, Message 5 of 7 Veteran endurers of Pac*Bell nonsense will recall that several years ago the utility itself got its hand slapped for slamming. It would routinely provide subscribers with Call Waiting, Call Forwarding, or Three Way Calling, without even being asked. But it wasn't for free -- normal rates applied. People would have these features for years without even knowing anything about them. It came to light when people began calling repair service claiming that their conversations would be interrupted with clunks and beeps. Pac*Bell was ordered to remove the services and retroactively refund to any and all who came forward after a media blitz. Another outcropping of that incident was the requirement that all monthly residence bills contain a detailed listing of the monthly charges. John Higdon | P. O. Box 7648 | +1 408 723 1395 john@bovine.ati.com | San Jose, CA 95150 | M o o !