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From: rich@pro-exchange.cts.com (Rich Sims)
Newsgroups: comp.dcom.telecom
Subject: Re: Music On Hold/"Hawk On Hold"
Message-ID: <13176@accuvax.nwu.edu>
Date: 7 Oct 90 12:53:50 GMT
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X-Telecom-Digest: Volume 10, Issue 723, Message 9 of 12


In-Reply-To: message from brian@ucsd.edu

I recently had occasion to call a company with a voice menu
arrangement and it was interesting to note that callers were given the
choice of remaining on a silent (except for occasional break-ins with
a recorded announcement) line or choosing music on hold.

An eminently civilised solution, in my opinion. (I chose silence!)

I won't even comment on what I think of the level of complexity some
outfits have managed to build into their voice menu systems, though!  :-)