Path: utzoo!attcan!uunet!van-bc!ubc-cs!cheddar.ucs.ubc.ca!ballard
From: ballard@cheddar.ucs.ubc.ca (Alan Ballard)
Newsgroups: comp.os.os2.programmer
Subject: Re: OS/2 system crashes
Keywords: OS/2 crash
Message-ID: <9886@ubc-cs.UUCP>
Date: 5 Oct 90 17:35:54 GMT
References: <2189@bnlux0.bnl.gov>
Sender: news@cs.ubc.ca
Reply-To: ballard@cheddar.ucs.ubc.ca (Alan Ballard)
Organization: UBC Computing Centre, Vancouver, B.C., Canada
Lines: 35

In article <2189@bnlux0.bnl.gov> cpa@bnlux0.bnl.gov (Chris Armstrong) writes:
>
>An unmaskable interrupt has occurred
>TRAP 0002

The non-maskable interrupt/TRAP 2 is indeed used to signal a parity
error.  Sounds like you've got a bad memory board (or some other problem 
that is masquerading as such!).  

>P.P.S. Does anyone know a phone number where technical advice about OS/2
>can be obtained from IBM (such as what TRAP 0002 means).  The only number I
>have gets me to a dealer routing service.  None of the dealers I've been
>routed to know anything about OS/2 (ugh! whas tha, a new clone!!).
 
If you are US corporation developing OS/2 applications you can try
joining their "Developer Assistance Programm".  I've heard it is a good source
of information, though I have no access myself.
Otherwise, if you're an IBM Corporate customer with access to IBMlink, you can
in theory report problems, ask for help etc. there.  I've never found it 
much use. 
For everyone else, the dealer network is supposed to deal with all 
your problems.  As everybody except IBM knows, that is worse than useless. 
 
Best source of answers to questions is right here on comp.os.os2.*. Not 
from IBM, but from people who at least know what it is. There are even
some Micrsoft programmers who jump in with answers often. 
 
 



Alan Ballard                   | Internet: ballard@ucs.ubc.ca
University Computing Services  |   Bitnet: USERAB1@UBCMTSG
University of British Columbia |    Phone: 604-228-3074
Vancouver B.C. Canada V6R 1W5  |      Fax: 604-228-5116