Path: utzoo!utgpu!news-server.csri.toronto.edu!umich!accuvax.nwu.edu!nucsrl!telecom-request From: Bill Ezell Newsgroups: comp.dcom.telecom Subject: Re: AT&T Advertisement Makes Me Laugh! Message-ID: <13615@accuvax.nwu.edu> Date: 15 Oct 90 12:53:16 GMT Sender: news@accuvax.nwu.edu Organization: Software Innovations, Inc. Lines: 44 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 10, Issue 740, Message 9 of 9 In <13243@accuvax.nwu.edu> jhultman@takagi.helios.nd.edu writes: >AT&T took out a full page ad on the back of today's (Wed Sep 10 1990) >{Chicago Tribune} "Tempo" section. Imagine almost the full page in black >with little bits of white text, then the normal black-on-white at >bottom. >"I'm sorry ... We don't offer directory assistance for Europe." . . . > So before you make your next international call, call AT&T. 1 >800 523-WORLD. With AT&T's quality and service, there's really no >excuse for using anyone else. I wonder just what AT&T is advertising? I distinctly remember a series of ads some months ago where AT&T strongly implied, if not outright stated, that one could easily get directory information for foreign countries. Well, one day I needed to find a number in Germany. After being transferred by various AT&T operators to various other AT&T operators, I finally ended up at 'international something-or-other', and was told: A) there were no such ads. B) there was no way to get foreign DA, except by calling an operator in the country in question. C) I couldn't call a foreign operator, anyway. D) thank you for using AT&T. I suppose all of this is actually good service; at least AT&T knows that there are other countries, unlike some of the competition (foreign country ... is that somewhere like Maine?). Bill Ezell Software Innovations, Inc. wje@siia.mv.com (603) 883-9300 [Moderator's Note: The above points are partly correct: (a) there were ads saying it was easy to do; (b) true; (c) again true, your local operator connects you in some cases, and passes the call to the international operators in Pittsburg in other cases from where the connection is made; (d) you're welcome, I'm sure! PAT]