Xref: utzoo rec.video:15433 comp.ivideodisc:439
Path: utzoo!attcan!uunet!bu.edu!purdue!haven!mimsy!oasys!goldberg
From: goldberg@oasys.dt.navy.mil (Mark Goldberg)
Newsgroups: rec.video,comp.ivideodisc
Subject: Re: An Open Letter to FutureVideo Customers (long)
Message-ID: <3873@oasys.dt.navy.mil>
Date: 16 Oct 90 11:46:11 GMT
References: <1990Oct13.184111.13170@ux1.cso.uiuc.edu> <2578@polari.UUCP>
Reply-To: goldberg@oasys.dt.navy.mil (Mark Goldberg)
Followup-To: rec.video
Organization: David Taylor Research Center, Annapolis, MD
Lines: 21

In article <2578@polari.UUCP> dlh@polari.UUCP (dave holo) writes:
>If you like the product and think
>you might want to use some of the company's products in
>the future, I would urge you make an effort to find out
>whether the shabby treatment you received is official
>company policy.
>I would either talk to that person's boss or write a letter . . .

I own the basic EC1000Pro.  When looking into integrating Hi-8 with
my SVHS editing setup, I called Future Video to ask about the interfacing.
They were very helpful and gave me some important information about
potential problems I'd face, but they did have the necessary control
cable available at reasonable cost.  So I concur strongly with Dave's
posting above - it depends who you talk to.  There's something else
you can do:  write to VIDEOMAKER magazine, where Future Video advertises
just in case "you can't get no satisfaction!"

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