Newsgroups: comp.sys.apple2 Path: utzoo!utstat!philip From: philip@utstat.uucp (Philip McDunnough) Subject: Re: New Macs Message-ID: <1990Oct19.020133.28119@utstat.uucp> Date: Fri, 19 Oct 90 02:01:33 GMT References: <1990Oct18.120309.3983@mintaka.lcs.mit.edu> Organization: Statistics, U. of Toronto In article <1990Oct18.120309.3983@mintaka.lcs.mit.edu> dcw@lcs.mit.edu (David C. Whitney) writes: [stuff re Apple people griping about the attitudes of their users...] >You want to gripe to the people that make decisions - not to the >people who know what they're doing :-) Give Apple a call and ask for >their marketing dept. or someone high up in product development. Give >*them* a piece of your mind. Or better yet, point out clearly why you >think they're botching things up. Best of all, WRITE A LETTER! Oh come on. Don't insult my/intelligence. Have you ever talked to Apple's marketing people? I realize you want to work for Apple, and have done some fine work for the GS, but Apple has a long way to go to appease both GS and Mac users. At their product roll out in the lobby of the building where I work, the Apple people were there trying their best not to exhibit their past attitudes. I don't think their training period was quite long enough. As I was simply walking to my office, and was not interested in repackaged computers, I dared to ask about their 040 plans. After receiving the "we don't comment about unannounced products" line, I indicated that a very large grant application depended on that. Still no go, until one of their people realized the consequences( a NeXT representative had just walked in). I was then quickly given a card and phone number. Having been a Mac user for a long time, this really was the last straw. My questions re the GS,040 having been rebuffed, an order for a NeXT cube went out the next day. I really don't have time to play games with Apple's reps who seem, for the large part, very uninformed when it comes to either the high end or the low end. It's a bit difficult breaking ties with the Mac. It is a nice computer. I hope Apple does well with their new plan. They will have me as a GS customer, but the rest of my needs will be shifting away from them. I guess the bottome line here is that Apple has come out with products they should have had 2 years ago. When they have clearly shown they care about their users, I will be happy to return. Philip McDunnough University of Toronto philip@utstat.toronto.edu [my opinions]