Path: utzoo!attcan!uunet!cs.utexas.edu!helios!cssun.tamu.edu!dcook
From: dcook@cssun.tamu.edu (David A. Cook)
Newsgroups: comp.sys.mac.apps
Subject: Re: Word 4.0 Lockups
Message-ID: <9255@helios.TAMU.EDU>
Date: 18 Oct 90 14:22:32 GMT
References: <1990Oct17.140042.18638@ra.src.umd.edu>
Sender: usenet@helios.TAMU.EDU
Organization: Texas A&M University
Lines: 23

I also have had experience withe Word 4.0 lockups and crashes.  I have an 
SE/30, 5 meg, multifinder, and ZERO inits (I took everything down to a 
'bare' system, trying to find the problem).  

I used to regularly freeze/crash (the crashes were of type 1, 3, 10, and a 
few others).  Also, I used to frequenty get a "file not found" message 
(and the file name listed in the error box as "%&#@ ]" or some other 
random character file name.

I took my machine in to the dealer twice, checking the disk drive and 
memory, and no errors were found.

I have almost totally cured the problem by checking the "keep program in 
memory always" and "keep file in memory always" in the preferences box.  I 
havn't had a crash or lockup in about 2 months, as opposed to having one 
about every 30 minutes.  I don't know why this works, but you might try it.

Also, I called Microsoft about getting 4.0b and got 4.0c as the latest 
upgrade yesterday.  I didn't know upgrade c had been released yet.  Don't 
remember exactly what 'c' had that 'b' didn't, but it wasn't much.


David A. Cook