Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!sdd.hp.com!know!cass!silverio From: silverio@cass (Brian Silverio) Newsgroups: comp.sys.mac.hardware Subject: Re: SE/30 -> 32 bit clean ROMS? Message-ID: <1990Oct18.110936.11555@cass> Date: 18 Oct 90 11:09:36 GMT References: <3325@orbit.cts.com> <1990Oct16.120133.15666@lth.se> <10744@goofy.Apple.COM> Sender: Brian Silverio Organization: Bull HN Lines: 26 In article <10744@goofy.Apple.COM> rubin@Apple.COM (Owen R. Rubin) writes: >(These are my comments and I do not speak for Apple:) > >As I read these comments I often wonder if you people also complain to >BMW and Chevrolet and Ford (etc) about upgrades to your cars? > >"Gee, I have an 84 Vette that does not have ABS breaks. I wonder when Chevrolet >will offer me an upgrade kit for my Vette!!!!!! Its not fair!!!!!!!!" > > >Yea, right! > Even if you don't speak for Apple, it looks like it is time for you to read "In Search of Excellence". Anyone who feels as you do about their customers is in the wrong business. And by the way, upgrade kits are available for your 84 Corvette. Like Apple, Chevrolet has no interest in making them. However, Chevrolet doesn't sue the people who do. If you are going to make comparisons, include all the facts. -- I dont speak for my employer either. But, my employer thinks the customer is right.