Path: utzoo!utgpu!watserv1!watmath!att!rutgers!apple!usc!sdd.hp.com!samsung!uunet!motcid!derosa
From: derosa@motcid.UUCP (John DeRosa)
Newsgroups: comp.sys.mac.misc
Subject: Re: MS Word 4.0 freezing -- HELP!!
Message-ID: <4835@crystal9.UUCP>
Date: 17 Oct 90 17:11:54 GMT
References: <1990Oct16.014700.27160@metro.ucc.su.OZ.AU> <3121@mrsvr.UUCP>
Organization: Motorola Inc., Cellular Infrastructure Div., Arlington Heights, IL
Lines: 36

walkerl@mrsvr.UUCP (Larry Walker) writes:
>From article <1990Oct16.014700.27160@metro.ucc.su.OZ.AU>, by carsup@extro.ucc.su.OZ.AU (Fisher Library support):
>> In article <1990Oct11.160600.1@ssdvx2.mdcbbs.com?(brian?schar)> schar@ssdvx2.mdcbbs.com (brian schar) writes:
>>>
>>>In the course of running Microsoft Word over a period of months and years, it
>>>builds up files called "Word Temp X" (x being an integer) in the System
>>>
>>>I would suggest taking a look at your System Folder.  If you find any Word Temp
>>>files, trash them immediately and reboot.  That may solve your problem.
>>>
>>>McDonnell Douglas Space Systems Company (the Space Station and Delta guys)
>That doesn't seem to do it either. I'm running Temperament with delete-on-
>every-boot enabled, and I still get lockups. At Microsoft's suggestion, I've
>rebuilt my desktop, moved System and Finder to a new, empty folder (to
>eliminate all INITs and CDEVs), booted from a floppy, and reloaded Word
>(both V4.0 and V4.00B). No help, still getting lockups...

Two items of interest:

1) The latest version of MS Word is 4.0C.  I did not see anything in
   release notes about this specific problem but it may pay to get this
   update.

2) I had a similar problem with MS Word that was tracked down to a 
   corrupt Word Settings file that resides in the system folder.  About
   once a month I need to trash the file to keep Word up and running.
   Usually I would not get a lockup, rather Word would appear to start
   up then die mid-way through.
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=    John DeRosa, Motorola, Inc, Cellular Infrastructure Division           =
=                   e-mail: ...uunet!motcid!derosaj                         =
=                           motcid!derosaj@uunet.uu.net                     =
=                Applelink: N1111                                           =
= I do not hold by employer responsible for any information in this message =
=      nor am I responsible for anything my employer may do or say.         =
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