Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!samsung!sol.ctr.columbia.edu!cica!iuvax!ux1.cso.uiuc.edu!ux1.cso.uiuc.edu!m.cs.uiuc.edu!gillies
From: gillies@m.cs.uiuc.edu
Newsgroups: comp.sys.mac.system
Subject: Re: How to update Word 4.0?
Message-ID: <70500066@m.cs.uiuc.edu>
Date: 12 Oct 90 19:26:00 GMT
References: <793@accucx.cc.ruu.nl>
Lines: 32
Nf-ID: #R:accucx.cc.ruu.nl:793:m.cs.uiuc.edu:70500066:000:1126
Nf-From: m.cs.uiuc.edu!gillies    Oct 12 14:26:00 1990


I talked to microsoft tech support (high praise).  They said version
4.0a and 4.0b only fix (1) compatibility with IIci/IIfx & color nubus
cards, and (2) ATM, fractional widths with imagewriters.

I was having problems with printing complex graphics in a word
document, and microsoft suggested (1) turning off: text smoothing ,
graphics smoothing, font substitution, and also (2) trying to "copy as
picture" the graphic, once in WORD, and then repaste it back into
word.  Apparently, this reprocesses the picture which might fix the
printing problems.  There are serious problems getting half-point
lines to print in MS-Word, because printing reinitialization is
sometimes necessary (and word cannot do it).

microsoft corporation
redmond, washington
1-800-426-9400  (main number)

direct by key
1-tech assistance (product support  
  (1-206-454-2030)
  (press star to repeat options)
  (pound key to return to beginning)
   windows - 1
   dos - 2
   mac - 3  -> word - 1  (here is where I talked to the guy).
   lang - 4
   hd - 5
   further help - 0
   

2-educational institute (reseller ed sales/service 1-800-227-4679)