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From: srr@RELAY.PROTEON.COM
Newsgroups: comp.sys.proteon
Subject: Customer Service Update
Message-ID: <9010121556.AA28048@monk.proteon.com>
Date: 12 Oct 90 16:48:00 GMT
Sender: daemon@ucbvax.BERKELEY.EDU
Organization: Proteon, Inc., Westborough, MA  01581  [(508)898-2800]
Lines: 14


         NEW PROTEON PROCEDURE FOR ONSITE SERVICE CALLS




Effective immediately,  all customers who require onsite service
should contact the Proteon Support Center at 508-898-3100.  The
Customer Support Coordinator, Julie Walsh, will dispatch the field
engineer from the main office.  This new procedure will eliminate
any oversights or miscommunications and ensure prompt response to
customer needs. If you have any questions concerning this
procedure, please contact Susan Rowley at 508-898-3100 x 2356 or
via the internet at srr@relay.proteon.com.