Newsgroups: comp.windows.ms Path: utzoo!utgpu!cunews!ajai From: ajai@sce.carleton.ca (Ajai Sehgal) Subject: Re: ATI Problems Message-ID: Sender: news@ccs.carleton.ca (news) Organization: Carleton University, Ottawa, Canada References: <1990Oct16.124830.29051@stretch.cs.mun.ca> Distribution: comp Date: 17 Oct 90 14:36:19 GMT sauron@stretch.cs.mun.ca (Patrick Ryan) writes: >This may be a dumb question, but I've read all the docs I have, and can't >come up with a solution: I can't get Windows 3 to run in 1024x768x16 mode, >even though I have a 512K ATI VGA Wonder. The setup puts a line in the >CONFIG.SYS, device = c:\win3\EGA.SYS. There is no such file ANYWHERE on >my harddrive, nor on my ATI drivers disks. So, the question: can anybody >tell me why this is happening, and help? The 1024x768x16 mode only works with VGA Wonder boards that are V4.x or higher. Version 3.x boards can only use the 800x600 mode. ATI says they are working on 1024x768 for older boards as well as the 256 colour modes but God knows when they will be ready (actually he probably doesn't know). The line device = ega.sys is useless and can be deleted (I did to no ill). For all those who flamed ATI about their user support, I phoned their number, got routed to and answering machine and within a minute had left my name and address requesting WIN 3 drivers. Three weeks later (which is reasonable given Canada Post's record) I received an entire upgrade for all ATI drivers and software (4 disks). I personally think this is excellent customer support. A year ago, ATI sent me a BIOS upgrade (2 EPROMs) for my card. In both cases there was no charge, not even shipping. If more companies take ATI's attitude towards customer service and support, maybe they'd be as successfull. Ajai