Path: utzoo!attcan!uunet!know!zaphod.mps.ohio-state.edu!wuarchive!decwrl!hayes.ims.alaska.edu!accuvax.nwu.edu!nucsrl!telecom-request
From: hayes!tnixon@uunet.uu.net (Toby Nixon)
Newsgroups: comp.dcom.telecom
Subject: Re: Mercury Marketing Again
Message-ID: <13791@accuvax.nwu.edu>
Date: 18 Oct 90 13:34:48 GMT
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Organization: Hayes Microcomputer Products, Norcross, GA
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X-Telecom-Digest: Volume 10, Issue 744, Message 3 of 7


In article <13624@accuvax.nwu.edu>, orgren@rtc.reston.unisys.com
(Paul Orgren) writes: 

> Something just occurred to me -- does the S.J. Mercury bother their
> own subscribers with the telemarketing calls?  If they do, it seems
> they would have a lot of annoyed customers getting monthly calls
> though they already subscribe.  

I subscribe to both the {Gwinnett Daily News} and {Atlanta Journal}
here.  I nevertheless get telemarketing calls from both roughly every
other month.  Once we explain that we already subscribe, they politely
ask if our service is satisfactory.  It's not just a blow-off, either;
I have on a couple of occassions mentioned to these telemarketing
folks that I've had problems with lost or wet papers, and subsequently
received follow-up calls from supervisors in the circulation and
customer service departments.  I think I'd prefer not to get called at
all, but at least they don't just hang up.


Toby Nixon, Principal Engineer   | Voice:   +1-404-449-8791  AT&T:  !tnixon
Hayes Microcomputer Products Inc.| Fax:     +1-404-447-0178  CIS: 70271,404
P.O. Box 105203                  | UUCP: uunet!hayes!tnixon  MCI:  267-0805
Atlanta, Georgia  30348  USA     | Internet:      hayes!tnixon@uunet.uu.net