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From: dattier@ddsw1.mcs.com (David Tamkin)
Newsgroups: comp.dcom.telecom
Subject: Re: Why Companies Use Music on Hold
Message-ID: <13816@accuvax.nwu.edu>
Date: 18 Oct 90 20:40:26 GMT
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X-Telecom-Digest: Volume 10, Issue 746, Message 6 of 10


Maurice Baker wrote way back in volume 10, issue 716 (ok, I'll get
caught up on reading some day soon, honestly):

| OK ... how's this for an idea:

| 	If you're going to be "stacked up" on hold for any length of
| time, the answering system (tried to choose a suitably generic label)
| should give you the choice of:

[selections deleted]

The customer service lines at CompuServe now offer a choice between
recorded CompuServe usage tips and music while you're on hold.  It's a
start.  One presses a tone digit, as in Mr. Baker's suggestion, to
express one's choice.


David Tamkin  Box 7002  Des Plaines IL  60018-7002  708 518 6769  312 693 0591
MCI Mail: 426-1818  GEnie: D.W.TAMKIN  CIS: 73720,1570   dattier@ddsw1.mcs.com