Path: utzoo!utgpu!watserv1!watmath!att!att!emory!wuarchive!usc!apple!bionet!hayes.ims.alaska.edu!accuvax.nwu.edu!nucsrl!telecom-request From: msb@sq.com (Mark Brader) Newsgroups: comp.dcom.telecom Subject: Re: Why Companies Use Music On Hold Message-ID: <13930@accuvax.nwu.edu> Date: 22 Oct 90 10:09:32 GMT Sender: news@accuvax.nwu.edu Organization: SoftQuad Inc., Toronto, Canada Lines: 7 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 10, Issue 755, Message 11 of 11 > M[usic] O[n] H[old] makes *most* people feel more comfortable on the > line, so they wait longer before hanging up. ... Why, then, is it that I don't seem to know any of these "*most*" people? Mark Brader, SoftQuad Inc., Toronto, utzoo!sq!msb, msb@sq.com