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From: dhesi%cirrusl@oliveb.atc.olivetti.com (Rahul Dhesi)
Newsgroups: comp.dcom.telecom
Subject: Re: Why Companies Use Music On Hold
Message-ID: <14008@accuvax.nwu.edu>
Date: 24 Oct 90 20:12:51 GMT
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X-Telecom-Digest: Volume 10, Issue 762, Message 1 of 13


>> M[usic] O[n] H[old] makes *most* people feel more comfortable on the
>> line, so they wait longer before hanging up. ...

So is that why music on hold also invariably includes commercials on
hold?


Rahul Dhesi <dhesi%cirrusl@oliveb.ATC.olivetti.com>
UUCP:  oliveb!cirrusl!dhesi