Path: utzoo!attcan!uunet!crdgw1!uakari.primate.wisc.edu!uflorida!gatech!mcnc!ecsgate!ecsvax!urjlew
From: urjlew@uncecs.edu (Rostyk Lewyckyj)
Newsgroups: comp.sys.amiga
Subject: Re: SAS C Delivery Problems
Summary: I got two copies and two bills.
Message-ID: <1990Oct25.184304.11152@uncecs.edu>
Date: 25 Oct 90 18:43:04 GMT
References: <11@nomad.scg.hac.com>
Organization: UNC Educational Computing Service
Lines: 29

In article <11@nomad.scg.hac.com>, gordon@nomad.scg.hac.com (Gordon Barbay) writes:
> In article <14666@brahms.udel.edu> don@brahms.udel.edu (Donald R Lloyd) writes:
> >
> >	Has anyboady experienced any long waits for the upgrade from 5.05 to
> >5.10?  Most people seem to have the upgrade now; but I sent the form in
> >over a month ago and haven't heard a thing.
> 
> I had the same problem.  I sent my order in and never saw it.  I called 
> them and the girl told me that they had a big foul up about a month 
> ago and a bunch of orders were lost.  If they lost your order they have  
> no way to tell who you are.  So if you haven't seen it yet call them 


On about Sept. 15 I sent in my upgrade form. On about Sept. 25 I called
SAS to inquire about my order (They are based about 30 miles away).
I was told there was no record of my upgrade order, but they would
take my order and ship it out right away. I received a package 
(no invoice) two days later. I received an invoice in the mail about
a week later (I was on vacation Sept 29 - Oct 14). On about Oct 17
I received a second package with an enclosed invoice. I have not had
the time to compare the disk contents and up until I read the above
posting, I had thought that SAS was already sending out updates to
the version of three weeks before, and the invoice was just a reminder.
I sure hope that SAS will be willing to accept payment for one upgrade.
-----------------------------------------------
  Reply-To:  Rostyslaw Jarema Lewyckyj
             urjlew@ecsvax.UUCP ,  urjlew@unc.bitnet
       or    urjlew@uncvm1.acs.unc.edu    (ARPA,SURA,NSF etc. internet)
       tel.  (919)-962-6501