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From: slevy@POINCARE.GEOM.UMN.EDU
Newsgroups: comp.sys.sgi
Subject: Re:  Minor setvideo() bug; SGI bug reporting mechanisms?
Message-ID: <9010181717.AA08906@bolyai.geom.umn.edu>
Date: 18 Oct 90 17:17:56 GMT
Sender: daemon@ucbvax.BERKELEY.EDU
Organization: The Internet
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Note that the sunbugs@sun.com mail list isn't support, just bug reporting --
they send an (automatic?) ack that your message was received, but it's 
nothing like phone support: you don't write to sunbugs expecting an answer.
Is that the kind of thing you have in mind, or are you pressing them for
phone-style support over e-mail?

    Stuart