Path: utzoo!attcan!uunet!wuarchive!zaphod.mps.ohio-state.edu!mips!pacbell.com!pacbell!sactoh0!jak
From: jak@sactoh0.SAC.CA.US (Jay A. Konigsberg)
Newsgroups: comp.unix.xenix.sco
Subject: Re: multiport serial board info needed
Message-ID: <4211@sactoh0.SAC.CA.US>
Date: 21 Oct 90 17:44:12 GMT
References: <34824@cup.portal.com> <209@consult.UUCP> <437@tygra.ddmi.com>
Organization: Sacramento Public Access Unix, Sacramento, Ca.
Lines: 26

In article <437@tygra.ddmi.com> cat@tygra.ddmi.com (CAT-TALK Maint. Account) writes:
>In article <209@consult.UUCP> bob@consult.UUCP (Bob Willey) writes:
>}The DigiBoards did basically what we had intended but we ran into
>}problems with Tech Support. 
>
>Hmmm - thats strange. All DigiBoard personell are UNIX experts and 
>have always been able to solve any of prolems for myself and my 
>customers. 
>
I'll second that. As far as support goes, DigiBoard provides excellent
service! In fact, they are about the most responsive I've ever 
encountered.

When tracing a terminal freeze problem, Digi identified it to be the
version of the device driver that was in use (2.3) and mailed me a
current version (4.5) for _free_ :-) In fact, _all_ DigiBoard
software is free (or so tech support told me).

In short, the support Digi is providing and the fact that they will
work with you to solve a problem, even if it isn't their fault,
impresses me.

-- 
-------------------------------------------------------------
Jay @ SAC-UNIX, Sacramento, Ca.   UUCP=...pacbell!sactoh0!jak
If something is worth doing, it's worth doing correctly.