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From: brian@ucsd.edu (Brian Kantor)
Newsgroups: comp.dcom.telecom
Subject: Re: Two Residential Phones; Same Address and 'Owner'; One Bill?
Message-ID: <14051@accuvax.nwu.edu>
Date: 26 Oct 90 19:32:36 GMT
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X-Telecom-Digest: Volume 10, Issue 765, Message 3 of 9


I too had problems some years ago with multiple bills that I paid on a
single check until I got into the habit of stapling the bills and
check together and folding them lengthwise.  This causes the whole
package to be rejected by the machine that normally extracts the bill
and check from the envelope, and forces a person to deal with it as a
whole.

I did find that it sometimes took them up to an extra week to credit
the payment.  The returned checks didn't look damaged in any way, so I
don't think the machine jammed (most use suction cups, so staples
don't hurt them anyway).

Since I've moved, Pac Bell have been handling multiple bills and one
check in an envelope much better, so I don't use the staple and fold
trick.  Perhaps they've improved their procedures or equipment.


Brian