Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!wuarchive!udel!mmdf
From: S36666WB%ETSUACAD.BITNET@ricevm1.rice.edu (Brian Wright)
Newsgroups: comp.sys.amiga
Subject: Re: Bewitched by Mail Order Companies (Montgomery, etc.)
Message-ID: <35177@nigel.ee.udel.edu>
Date: 1 Nov 90 18:30:34 GMT
Sender: mmdf@ee.udel.edu
Lines: 39

Hello,

     I have ordered from Creative Computers and am not altogether pleased with
their way of operation.  Creative Computers has a VERY laxed attitude about
their business.  I had ordered a trackmouse and a replacement power supply
from them about a week apart.  The trackmouse was first and the PS was second.
They told me over the phone that they had 1 (one) trackmouse left.  I ordered
it.  They told me that they would pull it and send it out.  So one week later
my 500's power supply had begun to fail.  I ordered a power supply from them.
The Trackmouse was to be sent a faster way than power supply.  The power supply
arrived first.  I was a bit PO'd because I figured that the power supply would
last until the other one would come in.  My mouse had already failed and I was
having to use the keyboard (not a pretty site).  Anyway, I had to call back
to find out what the status on the trackmouse was and why I had gotten the
Power Supply first.  They told me that they had no more trackmouses and would
have to order more.  I told them that the person I had ordered it from said
that they had had one left and that it would be sent out when I ordered.
I then asked to talk to the person who I had originally ordered from.  That
person couldn't even remember taking my order (I had placed two in one week)
and that there was no way to find my paperwork on the order.  I mean talk
about LAZY.  This would require him to walk to the back and look through
the orders.  First, you'd think they would have a computer system (they
might now, this was a while back).  Second, even if they don't there should
be a way to track an order. Third, they shouldn't promise goods to just get
the order and then put that order on backorder because they don't actually
have any.  I didn't get screwed with this because I tried to stay on top of it.
Evidently they didn't really care one way or the other.  This has really turned
me off of this company (even if the prices are lower).  If you can't find out
the current status of an order then a business shouldn't be in business.

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||NeXT- (nekst) N. The only PC to have sold less than 10,000 units and ||
||                 not be considered a flop.                           ||
||------------------------------------------/ /------------------------||
||---Brian Wright                    |     / /                         ||
||---s36666wb@etsuacad.etsu.edu      | \ \/ /  Only Amiga              ||
||---Commercial Artist and Amigaphile|  \/\/      Makes It Possible!!  ||
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