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From: paryavi@harris.cis.ksu.edu (Saiid Paryavi)
Newsgroups: comp.sys.mac.hardware
Subject: Re: Experiences mail-ordering from APS?
Message-ID: <1990Nov1.023809.23007@maverick.ksu.ksu.edu>
Date: 1 Nov 90 02:38:09 GMT
References: <7005@tekchips.LABS.TEK.COM>
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Organization: Kansas State University, Dept. of Computing and Information Sciences
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In article <7005@tekchips.LABS.TEK.COM> scotth@rocco.LABS.TEK.COM (Scott Herzinger) writes:
>Any experiences mail-ordering disk drives from Alliance Peripheral
>Systems (APS)? They advertise in the back of MacWeek. October 30th issue 
>has 105MB Quantum drives (internal) for $499, 200MB internal Maxtor for
>$899.
>
>I'd like to hear from anyone who has dealt with them. If they fulfill
>the promises they make in their ad, I'm sure I'd be happy. Has anyone
>had any problems?

All I can say about APS is good things.  I have purchased three drives from them
so far and have had no problems at all.  In one case I complained about their
SE internal bracket.  They told me to get whatever bracket I wanted and they
would pay for it.  Sure enough, I bought the Apple bracket and they promptly
credited my account.

In another case their shipment was a couple of days late, so I call them up and
inquire about the status of my order (this was 6:30PM).  They found out that 
somehow my order had not gone through.  So, to compensate for the mistake, they
shipped it overnight, FREE OF CHARGE, and I had it on my desk by 10:00AM the 
next day.  Now that is what I call customer service!

As for repairs, fortunately I have not had any problems with any of the drives
in the 10 months I have had them, so I wouldn't know!  However, judging by 
their respect for the customer, I don't think there should be any problems
with service.

>
>Thanks in advance,
>

You are Welcome.

I AM JUST A SATISFIED CUSTOMER - ABSOLUTELY NO RELATION WITH APS.


--
Saiid Paryavi                      			CIS Department
Internet:  paryavi@harris.cis.ksu.edu			Nichols Hall, KSU
UUCP:      {rutgers, texbell}!ksuvax1!harry!paryavi	Manhattan, KS  66506