Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!usc!wuarchive!udel!haven!mimsy!midway!news From: phd_ivo@gsbacd.uchicago.edu Newsgroups: comp.sys.next Subject: Framemaker Upgrade Policy Message-ID: <1990Oct30.225707.2052@midway.uchicago.edu> Date: 30 Oct 90 21:50:13 GMT Sender: news@midway.uchicago.edu (News Administrator) Organization: University of Chicago Graduate School of Business Lines: 14 ************* Well, Framemaker just sent me the upgrade information to 2.1. Since I had pointed out at least 10 bugs myself in the firs4 weeks after I received it, since I provided them with a coredump, and since Framemaker does specifically fail to do ((mathematical equation scaling to large fonts) what I asked for (I knew it failed in the demo version!) when I ordered and paid my $500, I had hoped I would get an upgrade for free or at least a nominal charge. False: the upgrade is ...$400... (if I order before December; if I don't, I also will loose support in 6 months). /ivo welch ivo@next.agsm.ucla.edu