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From: nol2105%dsacg2.dsac.dla.mil@dsac.dla.mil (Robert E. Zabloudil)
Newsgroups: comp.dcom.telecom
Subject: Re: Wrong Number Suggestions Needed
Message-ID: <14263@accuvax.nwu.edu>
Date: 2 Nov 90 16:34:20 GMT
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X-Telecom-Digest: Volume 10, Issue 784, Message 7 of 12


In article <14216@accuvax.nwu.edu> CRW@icf.hrb.com (Craig R. Watkins)
writes:

>When people call the old published Sears number, XYB-2451, they get an
>intercept: "The number you have reached, XYB-2451 has been
>disconnected; calls are being taken by XYA-5600..."  The problem is
>that two or three people per day match the old exchange and the new
>number and dial XYB-5600 and get Dave.

We had a similar problem once, when we lived in the Quad Cities.  Our
phone number, XYY-YYZX, got all sorts of calls from people who
couldn't tell how many Y's they had dialed, that is, they dialed
either one more *or* less than they wanted.

Our solution, which worked fairly well, was to have the number changed
(for free), and then have the intercept go not to a recording, but to
the operator (If I remember correctly; it WAS 7 or 8 years ago!).  The
caller was asked what number they were dialing; if ours, they got the
new number, if not, at least the telco got the drudgery, not us.

Oh, yes, we did tell select friends and family members the new number
ourselves.  8^)


Bob Zabloudil
opinions my own, etc.