Path: utzoo!utgpu!news-server.csri.toronto.edu!rutgers!att!linac!pacific.mps.ohio-state.edu!zaphod.mps.ohio-state.edu!julius.cs.uiuc.edu!apple!bionet!hayes.ims.alaska.edu!accuvax.nwu.edu!nucsrl!telecom-request From: flak@mcgp1.uucp (Dan Flak) Newsgroups: comp.dcom.telecom Subject: Re: Cellular Daily Roaming Surcharge $4.00 per Day? Message-ID: <14413@accuvax.nwu.edu> Date: 6 Nov 90 17:01:37 GMT Sender: news@accuvax.nwu.edu Organization: McCaw Cellular Communications, Inc, Seattle, Wa Lines: 19 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 10, Issue 795, Message 4 of 13 Dear Brian, I read your article in comp.dcom.telecom, and have forwarded a copy of it to the Manager of National Customer Care here at McCaw Cellular Communicattions Headquarters. Obviously, the experience you had is not something we would like to have happen to our customers. We would like to correct your specific problem, and also get from you more specific information so we can keep this type of problem from occurring to others in the future. Either call or E-mail me with a telephone number at which you would like to be contacted, and I will forward it to the customer care representative who is handling your case. Dan Flak - McCaw Cellular Communications Inc., 201 Elliot Ave W., Suite 105, Seattle, Wa 98119, 206-286-4355, (usenet: nwnexus!mcgp1!flak)