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From: carols@world.std.com (Carol Springs)
Newsgroups: comp.dcom.telecom
Subject: NET Calling Card Woes
Message-ID: <14472@accuvax.nwu.edu>
Date: 7 Nov 90 02:33:11 GMT
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X-Telecom-Digest: Volume 10, Issue 800, Message 2 of 11


I have noticed consistent problems lately with entering my New England
Telephone calling card number when placing local calls from work.
Usually a message interrupts with "card number incomplete" when I'm in
the middle of entering the number, and the second entry attempt
generally works.  In the past I would also occasionally get a repeated
"card number invalid, please enter card number again" no matter how
many times I entered the complete valid number.  In each case of this
latter sort, the call completed successfully if I hung up and tried
again.
 
Today I got *both* messages during a call to the DPU -- a new record!
After the "card number incomplete" message, I re-entered the number
and got the "card number invalid" message.  But this time the second
message told me to hang up and enter 0, the number I was calling, and
the card number.  Which I did, and what do you know, things then
worked fine.
 
Nice to see the loop problem has been, uh, fixed...


Carol Springs                      carols@world.std.com