Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!sdd.hp.com!elroy.jpl.nasa.gov!ncar!gatech!udel!princeton!njin!spcvxb.spc.edu!terry From: terry@spcvxb.spc.edu (Terry Kennedy, Operations Mgr) Newsgroups: comp.sys.dec Subject: Re: Sleeve-cartridge thingies for RRD40? Message-ID: <1990Nov9.150101.745@spcvxb.spc.edu> Date: 9 Nov 90 15:01:01 GMT References: <6012@mace.cc.purdue.edu> Organization: St. Peter's College, US Lines: 24 In article <6012@mace.cc.purdue.edu>, nvi@mace.cc.purdue.edu (Charles C. Allen) writes: > The DEC people we talked to said they don't sell them and didn't know where > we could get them. Any info, such as a DEC part number (in case the DEC > people we talked to earlier just weren't with it), or pointers to > other sources would be appreciated. DEC has two services that can help you: Part Number Assistance and Unlisted Parts. Part Number Assistance will look up part numbers for you in one of two ways: For a DEC-built item, just describe the part. Your RRD40 sleeve descrip- tion will be fine. For a non-DEC-built item (like the LP25/26 printer), you need to give them the vendor's part number and they'll convert it to the DEC part number. Everything DEC sells has a part number, but it may be an item that isn't generally available. Unlisted Parts will take the part number, determine the price and availability, and transfer you to DECdirect who will then happily take your order. Both of these services (Part Number Assistance and Unlisted Parts) can be reached at 603-884-5000. Terry Kennedy Operations Manager, Academic Computing terry@spcvxa.bitnet St. Peter's College, US terry@spcvxa.spc.edu (201) 915-9381