Path: utzoo!utgpu!watserv1!watmath!att!att!bu.edu!purdue!mentor.cc.purdue.edu!mace.cc.purdue.edu!dve
From: dve@mace.cc.purdue.edu
Newsgroups: comp.sys.ibm.pc.misc
Subject: Re: Gateway 2000
Keywords: Gateway 2000
Message-ID: <5982@mace.cc.purdue.edu>
Date: 7 Nov 90 14:05:38 GMT
References: <1990Nov5.155752.6728@Solbourne.COM> <1990Nov5.190436.20695@cunixf.cc.columbia.edu>
Reply-To: dve@mace.cc.purdue.edu (zhou)
Organization: Purdue University
Lines: 28


	I'm having very bad luck with Gateway 2000.

	I ordered a 386SX in September and got the computer the last
	day of October. Only four days before I shipped back the CPU
	because it went dead. Tech people were difficult to reach
	and had very bad temper. They say they are busy all the time.
	Hum, No wonder.

	The hard disk (80M IDE) had high pitch buzz noise and a  bad
	connection somewhere that it would occasionally re-start itself.
	Keyboard felt the worst than anything I ever tried, and 
	had a key that didn't function. Mother board also had "Parity Error"
	causing system to halt if in Turbo mode.

	All these were sent back to them, a few days later I called. They
	said the machine was still boxed in their "Receiving Departmant" not
	yet reached the Tech people. Now they called me and told me it
	would be a week before they could get to look at the problem.

	If a company had the capacity to sell 10,000 computers a month (as
	the sloppy salesman said), it better had the capacity to sevice them.
	And Gateway 2000 is, without doubt, not such a company.

	I would've returned the whole thing and forget about it once for
	all had I not already spent $100 in the shipping fee and wasted
	a month and half on it. Maybe some day I'll have to give it all
	up