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From: es1@cunixb.cc.columbia.edu (Ethan Solomita)
Newsgroups: comp.sys.amiga
Subject: Re: "IMAGINE" .. a rip off?
Message-ID: <1990Nov14.071302.20032@cunixf.cc.columbia.edu>
Date: 14 Nov 90 07:13:02 GMT
References: <730016@hpmwngf.HP.COM> <15843@cbmvax.commodore.com>
Sender: news@cunixf.cc.columbia.edu (The Daily News)
Organization: Columbia University
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In article <15843@cbmvax.commodore.com> unland@cbmvax.commodore.com (Rick Unland - Special Projects) writes:
>In article <730016@hpmwngf.HP.COM> mikep@hpmwtd.HP.COM (Mike Powell) writes:
>$
>$	
>$
>$	I called Impulse regarding Imagine and update policies from Turbo
>$	Silver.
>$
>$	I'm a bit pissed off.
>$
>$	They informed me that the upgrade period is almost over (the middle
>$	or end of November).  They also informed me that the upgrade cost
>$	was $150.  I paid LESS for Turbo Silver!  THEN I'm told that Imagine
>$	1.0 is not ready, and that actually I'd be getting a .9xx version!
>$
>

>I really do not see your problem with this type of upgrade policy.  They are
>using the best possible method to be fair to people that have purchased their
>previous product.  As to what you paid for Turbo Silver what does that have to
>do with it?  Imagine is a totally different program that just happens to have
>similarities to an existing product.  I can assure you (Being one of Turbo
>Silvers harshest critics) That Imagine is absolutly not the same product.
>I agree that it is a pain to have to wait for the final version but at least
>they are letting you get familiar with the different editors and the capabilitie
>that exist now.  They have said that they will ship free of charge the final
>version to anyone who buys the upgrade.  What could be more fair.

	I think we need a little dose of moderation here! To say that
what Impulse is doing is unfair is not fair, but then to imply that
they are being good to their users isn't fair either.
	When people bought Turbo Silver, they presumably had a chance
to read reviews and/or test-drive it somewhere. Therefore if they now
don't like it it is their own fault, not impulse's.
	However, Impulse is telling people to pay $150 to get a
pre-release version of a program which they can't even preview first.
What right does Impulse have to ask "Don't you have faith in us"? They
aren't my relatives or friends, they are a business trying to do
business with others. Basically they are giving TS users a choice: pay
now and take a chance you won't like it or wait and pay full price.
	Since Imagine isn't an upgrade but a different product, they
have no obligation, moral or otherwise, to give an upgrade path.
Although they are giving one, it isn't a very good one and riddled
with conditions.
	So don't flame Impulse, they aren't under any obligations to
do anything. But don't say either that Impulse is being really nice
about the deal either. I personally have bought enough software that I
think stinks that I will not buy a program costing $150 without
previewing it first.
	As to the money-back offer, considering that (apparently) Mike
Halvorsen (sp?) denied its existence I wouldn't count on it. Besides,
the offer requires "faith" that the company will do it. Interstate
law-suits are very difficult on individuals! 8)

	-- Ethan

	If God were suddenly condemned to live the life which he
has inflicted upon men, He would kill himself.
	-- Alexandre Dumas

	Which is it: is man one of God's blunders, or is God one
of man's blunders?
	-- Nietzsche

	They're JOKES! Lighten up! 8) Flames will be ignored.