Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!usc!ucsd!ucbvax!DOCKMASTER.NCSC.MIL!TMPLee
From: TMPLee@DOCKMASTER.NCSC.MIL
Newsgroups: comp.sys.apple2
Subject: Hard Drive Woes (CMS)
Message-ID: <901115050424.288199@DOCKMASTER.NCSC.MIL>
Date: 15 Nov 90 05:04:00 GMT
Sender: daemon@ucbvax.BERKELEY.EDU
Organization: The Internet
Lines: 27

I have a CMS 60 Meg HD that is about five months old.  It worked
perfectly for the first three or four months.  About a month and a half
ago it developed problem A:  even when just sitting idling it would all
of a sudden decide to go into what sounded like its spin up/initial
position sequence.  Maybe a half dozen times a day.  It got
progressively worse for maybe a week and then the problem suddenly went
away.  It hasn't exhibited that problem for maybe three weeks now.
However, about two weeks ago it showed up with problem B:  random read
errors, mostly shown by the drive light staying constantly on, but
various program would report various errors; Prosel's vol repair for
instance says "can't read index block" and the bad block scan routine
would just hang.  It seemed to help to turn the drive off and wait a few
minutes and then turn it back on.  That problem went on for the better
part of a week and then too disappeared for a week.  It just showed up
again today.  Any clues?  The drive itself is some flavor of Seagate.
Since its still under warranty I have a little breathing room.  However
I got it from Quality Computers who says it has to be sent to CMS; CMS
says it has to either be sent to QC or taken to a local dealer who is
supposed to honor the warranty; unfortunately the only three CMS dealers
they could name in the Minneapolis area only handle IBM drives.  Any
clues, suggestions, or sympathy?  Assuming I can get straightened out
who to send it to, what liklihood is there that it can be fixed or
should I just give up and ask for my money back?  The CMS techie claimed
never to have heard of a similar problem but guessed it was just the
power supply slightly out of adjustment.

TMPLee@dockmaster.ncsc.mil