Path: utzoo!utgpu!news-server.csri.toronto.edu!clyde.concordia.ca!uunet!know!zaphod.mps.ohio-state.edu!usc!ucsd!ucbvax!ucdavis!csusac!csuchico.edu!asanceau
From: asanceau@ecst.csuchico.edu (Allan C. Sanceau)
Newsgroups: comp.sys.atari.st
Subject: Customer Service
Message-ID: <1990Nov14.235133.200@ecst.csuchico.edu>
Date: 14 Nov 90 23:51:33 GMT
Sender: news@ecst.csuchico.edu (USENET)
Organization: California State University, Chico
Lines: 21

This was the answer I got after requesting that a bad disk be 
replaced. I received a bad copy of Quick ST II several months ago, I 
promptly returned it with a request for a replacement. They have 
repeatedly ignored my reasonable requests for a working replacement.
What kind of customer support is this? Would Mr. Mihocka prefer that 
everyone pirated his software?

                                      - Allan Sanceau

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Message 1/1 from darekm@uunet.UU.NET                      Nov 7 '90 at 6:32 pm

Return-Path: <microsoft!darekm@uunet.UU.NET>
To: uunet!ecst.csuchico.edu!asanceau@uunet.UU.NET
Subject: Bad Disk
Date: Wed Nov  7 18:32:13 1990

Stop whining. You'll get your disk when I feel like sending it to you.

- Darek