Path: utzoo!utgpu!news-server.csri.toronto.edu!rutgers!apple!portal!cup.portal.com!ts
From: ts@cup.portal.com (Tim W Smith)
Newsgroups: comp.sys.mac.hardware
Subject: Re: Experiences mail-ordering from APS?
Message-ID: <35810@cup.portal.com>
Date: 10 Nov 90 14:24:16 GMT
References: <7005@tekchips.LABS.TEK.COM>
  <1990Nov1.023809.23007@maverick.ksu.ksu.edu>
Distribution: usa
Organization: The Portal System (TM)
Lines: 17

I ordered a drive from APS.  It was supposed to arrive on a Friday morning.
It didn't.  I called.  The guy who I talked to found out that the order
had not been marked for the correct form of shipping.  He said it would
be shipped for overnight delivery.

He gave me a number to reach him on Saturday if there were any problems.
The drive arrived on Saturday, so all was well.

About four or five months later, I called them again.  This was to order
a tape drive.  The person who took the order was that same person who
had dealt with the screw-up the first time.  When I gave my name and
address, he remembered me.

This is a good sign.  If they had a lot of problems, they would probably
not remember me after four or five months like this.

						Tim Smith