Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!usc!wuarchive!zaphod.mps.ohio-state.edu!van-bc!questor!asmith From: asmith@questor.wimsey.bc.ca (Adam Smith) Newsgroups: comp.text.desktop Subject: Ventura Pub Gold 4 Windows update Message-ID: <40Bms1w163w@questor.wimsey.bc.ca> Date: 14 Nov 90 10:02:02 GMT Organization: Questor: FREE Worldwide News & e-Mail +1 604 681.0670 Lines: 98 Update on Ventura Publisher for Windows... If you remember my last message concerning Xerox's little "gift" to the graphics community, you'll recall that I was something less than impressed with it. Not much has changed--I'm just a little *less* impressed is all. Ventura Publisher, if you can believe the articles that I've been reading in the computer press (you can't), runs very fast under Windows. In truth, it runs quite respectably on a 386 with more than the recommended 4MEGS of RAM. I have a 386SX with exactly 4MEGS of available RAM and the program takes a shade over 3 minutes to load. I timed it with a stopwatch. A friend's 386-25 with 8MEGS of RAM loaded it in 15 seconds. I suspect that I am just inside the limits of VP3 requires. The good news (At Last!) is that screen fonts do indeed display when VP3 is used in conjunction with ATM. (ATM for Windows, by the way, is worth absolutely every penny). I feel it's a bit cheeky that Ventura works ONLY with ATM. Basic screen fonts are no good--the same goes for Facelift. While I haven't got a lot of good things to say about Bitstream from a typographic point of view, Facelift is obviously a worthy effort in a good direction and VP's utter lack of consideration for it is liable to upset a lot of users. A little amusing when one considers that VP3 comes with an offer for Bitstream fonts. (Has anyone pointed this out to Bitstream?) Now comes the REALLY good part... Ventura has a little trouble doing a couple of things. Just a couple of tiny bugs that I'm sure won't cause too many problems. You can't print or quit. Attempting to do either of these things results in the dreaded "UAE" (Unrecoverable Application Error). Then the system seizes up. The inevitable result seems to be a hard reset. This effect occurs precisely the same to every user I have spoken to, and Ventura "support" (I'll rag on them in a minute) is NO help whatsoever. My strong suspicion is that it has something to do with ATM and printer fonts and all that stuff. What really confuses the hell out of me, is how VP3 manages to get rave reviews from the computer rags. I can understand how they might miss the screen font thing. My guess is that the reviewers at PC World/PC Computing/etc don't do any real world design/production on it--they just fool around a bit, go through few tricks, load the capability page and try to print it, that kind of stuff. I would be very surprised to hear that they have anyone on staff capable of really putting a serious page layout program through it's paces for the purposes of reviewing it. But how could they miss the print/quit problem? (My next test--and the last thing in the world I have time for is testing bug theories in my software at the moment--will be to try to load, print and quit without ATM, relying only on the basic Windows Times and Helvetica fonts. This may well be what happened.) As for Ventura support, I won't repeat myself from last time. Suffice to say that the 20 minutes that another user I know spent on hold was WAY out of line. Just let the swines TRY to tell me that my sixty days of "free" support have ended. As far as I'm concerned, that goes out the window when they ship defective products. Not just buggy--but defective. So my parting words... If you own a copy of Ventura for Windows and have trouble with it, rake them over the coals. This company has taken a desperate dive and needs to be straightened out. If you are using VP3 for Windows without problems, please tell me. I'd like to know if this program is running for anyone. If you are considering buying VP3 for Windows, wait a few weeks and take a serious look at PageMaker 4. You could save yourself a LOT of hassle. (Too bad Aldus are equally pathetic at customer support.) Despite appearances, Ventura Publisher for Windows is not ready for release yet. This isn't version 3, its version 1.5. All mail and comments accepted and encouraged. Adam asmith@questor.wimsey.bc.ca ======================================================================== Adam Smith Genius - Graphic Artist - Bad Mood Guy The Chameleon Papers Vancouver, BC CANADA "Human beings are a great disappointment to me and it doesn't help one bit that I am one." (Deko 64) ========================================================================