Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!tut.cis.ohio-state.edu!stegosaur.cis.ohio-state.edu!jrm From: jrm@stegosaur.cis.ohio-state.edu (John R. Mudd) Newsgroups: comp.sys.encore Subject: Re: Misc. Umax 4.3 Problems Message-ID: <86139@tut.cis.ohio-state.edu> Date: 21 Nov 90 17:46:58 GMT References: <1990Nov19.182329.868@cs.wright.edu> Sender: news@tut.cis.ohio-state.edu Reply-To: John R. Mudd Organization: The Ohio State University Dept. of Computer & Information Science Lines: 11 In article <1990Nov19.182329.868@cs.wright.edu> dcourte@valhalla.wright.edu (Dale Courte) writes: >My >only complaint is that resolving problems via Encore's 1-800 number is >often slow and tedious (numerous phone calls, having to re-explain the >problem multiple times, etc.). Is there an electronic alternative to the >1-800 number at Encore? Send mail to cmc@encore.com. cmc stands for (I believe) Call Management Center. ... John