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From: gt0652b@prism.gatech.EDU (gt0652b gt0652b Josh Guttman)
Newsgroups: misc.forsale.computers,comp.sys.ibm.pc.misc
Subject: Re: "Cheap" may not be "best deal"
Summary: I would like to add one point
Message-ID: <17249@hydra.gatech.EDU>
Date: 18 Nov 90 03:10:17 GMT
Followup-To: misc.forsale.computers
Organization: Georgia Institute of Technology
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References: <1990Nov15.073031.14619@magnus.ircc.ohio-state.edu>
Sender: Josh Guttman
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Organization: Georgia Institute of Technology
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I wouldlike to add one point to this last article. First, I would like to 
commend the writer for discussing a point we seem to forget on the net. 
Price is not allways the most important point in buying a system. After
all, most PC come with either a 90 day or a 1 year warranty. After one
of two repairs (which 52% off all PC's need) you are left with a non-
functioning PC and an expired warranty. 
	
But there is one other point that I had not though about until my PC
needed SEVERAL repairs. Like most techies, I researched every component
of by Compuadd 286-12 before I bought it. It had  a good version of 
Award's AT BIOS set, a segate 251-1 and TEAC drives. The one bit of 
research I had left out was on the company that sold this lemon from
hell. As I found out, Compuadd was a new company, with a young tech
support staff. There were still many problems with the company that 
they were not yet able to fix.

In short, after about 300hors of my time, 4 compuadds, 3 hard drives
2 powersupplies, and several telephone calls to my attourny, I am
left with a Compuadd 286-16 with no warranty. I would like to give these 
guys a break, but they seemed like the three stooges. Everything, absolutely
everything they could mess up, they  did mess up. They even went as far
as loosing my computer twice! The lost my modem and keyboard, for which I was
given inferior Compuadd models. In short, look for a well established
company with seasoned tech support, like Northgate of Dell.

Josh Guttman
gt0652@prism.gatech.edu
404-355-3908