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From: Scott.Howell@f521.n109.z1.fidonet.org (Scott Howell)
Newsgroups: misc.handicap
Subject: Re: Closing the Gap
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Date: 19 Nov 90 22:01:02 GMT
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Index Number: 11883

[This is from the Blink Talk Conference]

 >To: Doug Geoffray
 >
 >  I wish it were that simple.  However many times a state agency will
 >purchase a product stricly because of a companies size.  For example,
 >TSI has a strong hold on many states and government agencies.  Is this
 >because they have the best product on the market?  I really don't think
 >so.  Local and federal agencies like to work with large companies.  Artic
 >is another example.  It is extreemly difficult to convince these agencies
 >that your product is just as good and maybe even better.  Ask Henter-Joyce
 >or Omnicron.  This is why we need your support.  If enough people stand
 >up for the smaller companies they will eventually stand tall.

     Well, actually NASA is pretty good about allowing you to make a choice 
as to what company the equiptment is purchased from.  Doug I will be giving 
you a call soon because I have a few ideas for Vocaleyes and a few 
questions.  Also Doug a tip you no doubt already know.  A company who is 
willing to take advice, opinions on their products such as enhancements a 
user may find very helpful and not just saying "yea sounds neat" and then 
letting it go out the other ear, open minded, while keeping the business 
part in mind keeping the customer's interest in mind, and most of all again 
being responsive to suggestions and ideas.  You wouldn't believe the ideas I 
have given to some who just don't want to listen and so that is why they are 
where they are still.

                                  Scott

     Ay Doug keep up the good hard work and good luck.

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