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From: Vixen@f11.n203.z1.fidonet.org (Vixen)
Newsgroups: misc.handicap
Subject: Re: TO PHONE OR NOT TO PHONE
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Date: 20 Nov 90 18:19:05 GMT
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Index Number: 11903

Hi Bill,

I thought most states provided free 411 (Directory assistance) for
those who could not use a telephone      book? Perhaps like TDD
policies, this is variable from state to state then?

Here in Sacramento, I have free directory assistance, free speed
dailing and Pacific Bell even designed me a hearing aid compatible
amplified telephone that stores numbers and has good redial
function with extra loud extension ringer (which is now not very
loud to me anymore) and also has huge surface buttons for dialing
(for blind and visually impaired) and I have one of their TDD's as
well. All at no charge.

However, I did have to provide certification of blindness and
hearing impairment in order to obtain these services. Plus go visit
the TDD department so that they could make a special phone for me.

I have "heard", that such services are available in most of the
states upon presentation of "certification of disability."  Is
there a different policy where you are?

Gosh, come to think of it, I guess Pacific Bell has been one of the
most helpful, complication free organizations to assist me in
keeping in communication with the mainstream world. They never
hassle me or give me headaches and I only have to see them if there
is a problem with their equipment (Hasn't happened yet!) or if I
need to see if they can help me further.

If your area doesn't have such a policy, I sure hope they will get
on the ball and start doing something!!

Keepin' the faith!

.                        Vixen

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