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From: 0003747957@mcimail.com (Ed Belisle)
Newsgroups: comp.dcom.telecom
Subject: Re: Microsoft Use of 900 Number for Tech Support
Message-ID: <14844@accuvax.nwu.edu>
Date: 19 Nov 90 15:00:00 GMT
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X-Telecom-Digest: Volume 10, Issue 835, Message 11 of 15


john@bovine.ati.com (John Higdon) write:

> The only number listed for technical help with Windows 3.0 is a 900
> number.  Could you supply me with the OEM for that product? I am

I always thought the 900 number was for DOS support only.  The number
for Microsoft Technical support is (and has been for quite some time)
206-454-2030.  They opened a new number that skips the first menu and
goes directly to Windows Support.  It is 206-637-7098.

> than I have managed to get from Microsoft (for my $15.00 in 900
> charges). Actually, even though the principle of "900" customer

You *paid* for Windows support?  Next time try directory assistance.


Ed Belisle