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From: henry@garp.mit.edu (Henry Mensch)
Newsgroups: comp.dcom.telecom
Subject: Re: Prodigy "Protesters" Respond
Message-ID: <14996@accuvax.nwu.edu>
Date: 27 Nov 90 04:24:50 GMT
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X-Telecom-Digest: Volume 10, Issue 849, Message 9 of 10


Sad to say, Mr. Grabhorn's informants are in error when they say these
changes were not made available via the "Highlights" screen (the first
screen you see after you sign on to *Prodigy*).

In fact, several times over the past few weeks the new e-mail changes
have been highlighted on the "Highlights" changes ("... to learn more,
[JUMP] <some e-mail jumpword>"), and that's how I learned about them.


# Henry Mensch    /   <henry@garp.mit.edu>   /   E40-379 MIT,  Cambridge, MA
# <hmensch@uk.ac.nsfnet-relay> / <henry@tts.lth.se> / <mensch@munnari.oz.au>
#     via X.400: S=mensch; OU=informatik; P=tu-muenchen; A=dbp; C=de


[Moderator's Note: Although their techniques for dealing with the
users they perceive to be troublesome leave something to be desired,
Prodigy is not entirely at fault in this. Maybe it is unrealistic to
think of Prodigy as a system intended for email. In the next issue of
the Digest, I'll be printing a response from Prodigy management to
complaints and questions raised about their new rates.   PAT]