Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!wuarchive!mit-eddie!bloom-beacon!eru!hagbard!sunic!news.funet.fi!funic!polaris.utu.fi!polaris!sutela From: sutela@polaris.utu.fi (Kari Sutela) Newsgroups: comp.sys.amiga.tech Subject: Submitting bug reports (was Re: Query for the Net Message-ID: Date: 26 Nov 90 09:13:23 GMT References: Organization: University of Turku, Finland Lines: 19 micke@slaka.sirius.se (Mikael Karlsson) writes: >I can only agree with Alain. Here's my bug of the month: [a rather amusing bug omitted] >Anybody who doesn't have to call long distance overseas international >terribly expensive is welcome to send a formal report on this. Has somebody forbidden to use ordinary mail (like letters) for customer support? Has worked quite well for me and I don't consider it too expensive (about $.75 for overseas airmail). Just address your letters to Technical Support or similar. Of course, email support is nice but I wouldn't blame companies which won't (can't) provide it. -- Kari Sutela sutela@polaris.utu.fi