Path: utzoo!censor!geac!torsqnt!news-server.csri.toronto.edu!cs.utexas.edu!wuarchive!emory!hubcap!mlaird
From: mlaird@hubcap.clemson.edu (Michael Laird)
Newsgroups: comp.sys.ibm.pc.hardware
Subject: Update on Micro Express order
Summary: Update on Recent Posting about Micro Express
Keywords: Mail Order, Micro Express, 386sx
Message-ID: <11884@hubcap.clemson.edu>
Date: 27 Nov 90 18:11:34 GMT
Distribution: comp
Organization: Clemson University, Clemson, SC
Lines: 23

Recently I posted a message describing my _long_ wait for my order from
Micro Express (a 386sx).  Well, yesterday, it arrived.  (total elapsed
time from original order:  _4_ months!  -- I know -- I'm too patient...)

It looks impressive, and my first glances through the documentation
seem to indicate that the manuals are fairly thorough, but the computer
is _dead_! (ie, no display on the monitor, no beeps from POST, no accessing
of the hard drive or floppies, -- nothing!)

I called them immediately, and after a short while, talked to someone in
their tech support department.  We couldn't find the problem over the
phone, so I'm shipping it back to have them fix it.  (they pay the
shipping, of course)

Just thought I'd bring everyone up to date from my original posting, and
encourage those inquiring about mail-order companies to strongly
consider buying from a company with an on-site service policy!

 - mdl
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Michael Laird                |                            mlaird@cs.clemson.edu
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