Xref: utzoo comp.windows.ms:7614 comp.sys.ibm.pc.hardware:3493
Path: utzoo!utgpu!news-server.csri.toronto.edu!rutgers!cs.utexas.edu!uunet!hfsi!chapin
From: chapin@hfsi.UUCP (Susan Chapin)
Newsgroups: comp.windows.ms,comp.sys.ibm.pc.hardware
Subject: Re: 386SX,HIMEM.SYS,SMARTDRV.SYS
Keywords: 386SX,HIMEM.SYS,SMARTDRV.SYS
Message-ID: <411@hfsi.UUCP>
Date: 30 Nov 90 14:31:34 GMT
References: <rgs.659275134@phadfa>
Reply-To: chapin@hfsi.UUCP (Susan Chapin)
Distribution: comp
Organization: Honeywell Federal Systems Inc., McLean VA.
Lines: 17

I have more information on this now.  The Microsoft customer support rep
on Compuserve, Todd Martin, tells me that there is some kind of a
hardware problem with Gateway 2000, and SMARTDRV will not work.

I turned off SMARTDRV on my Gateway 386/20, and the system now boots and
Windows comes up.

Now the DOS prompt application gives me a "system integrity violated"
error.  When I get home I will follow up on a suggestion I received that
I may be using an old himem.sys -- but does anyone have another suggestion? 
Are there any other Gateway 2000 386 users out there, and did you have
to do anything special to get Windows 3 up and working correctly?

Thanks,

	Susan Chapin
	hfsi!chapin@uunet.uu.net