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From: time@tbomb.ice.com (Tim Endres)
Newsgroups: comp.sys.mac.programmer
Subject: Re: Why doesn't Apple support their users and developers?
Message-ID: <1CE00001.a8frf3@tbomb.ice.com>
Date: 25 Nov 90 15:19:47 GMT
Reply-To: hsieh@rscene.hac.com (Julia Hsieh)
Organization: ICE Engineering, Inc.
Lines: 31
X-Mailer: uAccess - Mac Release: 1.0.2


In article <11885@hacgate.UUCP>, hsieh@rscene.hac.com (Julia Hsieh) writes:
> Maybe I should return my Mac's.  They aren't quite worth the trouble.
Feel free.

> How can Apple afford to not support their users?  I'm not going to be
> justifying the purchase of any new Mac's to my employer or friends in
> the near future after this.

You are asking for developer level support for end users. Not a good
strategy. A relatively small percentage of *users* use MacsBug.

As a developer, you would have received the MacsBug you required by
mail long ago. Further, you would have CD's full of the essential
tools you need to develop for the Macintosh. All for only $350 per
year, it is an affordable option.

If you can not afford to be a certified developer, then I suggest
you become good friends with one. Asking Apple to support end users
as though they were developers is the wrong approach for all parties
concerned.

As for your specific case, you could ask the net, ask a dealer, link
MacDTS, or ask a friend.

tim.

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