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From: sysop@mixcom.UUCP (System Operator)
Newsgroups: comp.dcom.modems
Subject: Re: Practical Peripherals Tech Support
Message-ID: <77@mixcom.UUCP>
Date: 5 Dec 90 13:17:49 GMT
References: <28617@usc>
Reply-To: sysop@mixcom.UUCP (System Operator)
Organization: MIX: Milwaukee Information eXchange (Public access Usenet, Email)
Lines: 32

In article <28617@usc> kjh@pollux.usc.edu (Kenneth J. Hendrickson) writes:
>I called PPI Tech support about 15 minutes ago.  They were very friendly.
>
>The technician I talked to (Roland) said that the problems I was having
>probably indicated that I just "got lucky", and got a bad modem.  This
>may be true, as at least one person on this newsgroup has no problems
>with his 9600SA.
>


I've spoken with Roland several times.  I'm going to ask for a 
refund.  

I'm using the PP 9600 for dial-in service.  It will hold a connection
with some non-error correcting modems.  Some.  Others it
connects and then hangs up the phone line.

The PP 9600 will not even accept a call from a PP 2400!
(connect-hangup-connect-hangup-connect-hangup etc.)

(I have several different brands of 2400 baud modems
to work with.  All of the 2400 work calling out, and
have been used for dial-in service, too, and have never
had a problem connecting with anything.)

The PP 9600 seems to work O.K. at 9600 V.42bis.  So, if 
that is your only use, it may be O.K.

Dean Roth
-- 
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